Hearing care advice
Hearing loss explained without the jargon. The types, the causes, the early signs, and how to get the most from your hearing aids. And whenever you would rather just ask, our audiologists are a message away.
Why get checked now?
Hearing loss is easy to miss because it is so gradual. One thorough appointment tells you where you stand, with no pressure and no obligation.
Understanding hearing loss.
Start here if you are not sure what is going on with your hearing. Every guide is written by our audiologists.
Hearing loss usually happens gradually, which makes it easy to miss in yourself. Here is what to look out for.
See the signs →Conductive, sensorineural and mixed hearing loss explained, and why the difference matters.
Compare the types →The most common cause of hearing loss worldwide. Gradual, natural, and very manageable.
Read more →Damage caused by loud noise. One of the most common causes, and almost entirely preventable.
Read more →When sound cannot get through the outer or middle ear. Often treatable.
Read more →The most common type, from the inner ear or hearing nerve. Usually permanent, usually well helped by hearing aids.
Read more →What is actually happening inside a modern hearing aid, without the jargon.
Read more →Getting started, settling in, and looking after them day to day.
Read the guide →What the first few weeks feel like, and how to make them easier.
Read more →Cleaning, storage and the small habits that keep them working for years.
Read more →An honest comparison of cost, technology, choice and aftercare.
Compare your options →Interest-free finance is coming soon — up to 12 months, subject to status.
See finance →If your hearing loss came on suddenly, over hours or a few days, it needs urgent medical attention, not a routine appointment. Contact your GP urgently, call NHS 111, or go to A&E if you cannot get seen quickly any other way. Getting seen within 72 hours genuinely improves the chances of recovery. Please do not wait for a routine hearing test with us.
Clear pricing, and ways to spread the cost.
- Clear, transparent pricing, no hidden costs
- Custom styles at no extra charge
- Aftercare and yearly tests included
- 0 percent interest, subject to status
- Ask us at your demo or fitting
- Spread the cost of any tier
Common questions.
Our own HCPC registered audiologists, and they are reviewed by us rather than copied from manufacturer material. Where something is genuinely uncertain or still being researched, we say so instead of picking whichever answer sounds better.
Yes, and plenty of people do. Message us on WhatsApp and describe what you have noticed. There is no charge for a conversation and no obligation to book anything afterwards.
No. These guides tell you what is likely and what the options are. Only a hearing test tells you what is actually happening in your ears, and it is the only way to tell treatable causes like earwax apart from permanent hearing loss.
Treat it as urgent rather than routine. Sudden hearing loss in one ear needs to be seen straight away, because treatment works best in the first few days. Contact your GP, call NHS 111, or go to A and E if you cannot be seen quickly. Do not wait for a hearing test appointment with us.
No. We carry out hearing tests and earwax removal for adults only. For children, your GP can refer you to the local NHS paediatric audiology service.
In our clinic, or in your home.
Same audiologists, same equipment, same full assessment. You choose where.
The full assessment at our Birmingham clinic, completely free, no obligation.
- 60 minutes, results before you leave
- Evening and weekend appointments
- Bring someone, they are tested free too
The same full test, brought to your living room, tuned to real life: your TV, your phone, your front door.
- Same audiologists, in the comfort of your home
- Whoever is with you is tested free
- Birmingham, Solihull, Coventry and more
Speak to one of our audiologists for any hearing advice you need. No obligation, and no charge for a conversation.
Written and clinically reviewed by our HCPC registered audiologists. Last reviewed: 14 September 2026. This page is general information, not a diagnosis. If you are worried about your hearing, book a hearing test or speak to your GP.