Hearing aid fittings in Birmingham
Every fitting starts with a real demonstration, programmed to your hearing test results, so you can hear the difference for yourself before you commit to anything, with a 60 day money back guarantee. If it is right for you, we order, fit and fine-tune your hearing aids with precision, and our care continues long after the fitting.
- Demo and trial.
- After your hearing test, we programme a demo to your results. If you notice a real improvement, we go ahead and order. No improvement, no order.
- We order the right hearing aid.
- Invisible, rechargeable or Bluetooth, matched to your hearing and lifestyle. For custom-fit and more severe losses we take an ear impression first.
- Your fitting appointment.
- We fit your hearing aids, test and fine-tune them against your hearing test, show you how to insert, clean and look after them, and connect them to your phone if suitable.
- Your follow-up.
- We call after your fitting to check everything is going well, and check in again around the two week mark. Adjustments are included, whenever you need them.
What comes with your hearing aids.
Every fitting includes the same things as standard.
- A full fitting, programmed to your hearing test
- Charger or batteries, depending on model
- Full aftercare package, adjustments and servicing
- Yearly hearing assessments
- Up to 4 years manufacturer warranty
- 60 day money back guarantee
Bring a friend or family member along. An extra pair of ears helps, and it is useful for them to hear how everything works too.
Brands we fit.
We are independent, so we fit whichever brand is genuinely right for you.
BrainHearing technology, natural sound
Explore Oticon →
Powerful connectivity, every level of loss
Explore Phonak →
Pioneers of natural, organic hearing
Explore ReSound →
Invisible fits and smart features
Explore Starkey →The first two weeks matter most.
Almost nobody walks out with the settings they end up keeping, and that is normal rather than a sign something is wrong.
For the first few days, sounds you had stopped hearing come back all at once. Your own voice, the kettle, your footsteps, paper rustling. It can feel like too much, because your brain has spent years without them and has to recalibrate. That settles, usually within a couple of weeks.
This is exactly why the follow-ups are built in rather than sold separately. We call you after the fitting to check how you are getting on, and again at around the two week mark, by which point you will know what is bothering you and we can do something about it. Adjustments are included for as long as you own the hearing aids, and if you would rather we came to you, we will.
If after all that they are still not right, the 60 day money back guarantee is there. Most people who are unhappy at first need the settings changed, not a different hearing aid, but the guarantee means you are never stuck with a decision you regret.
Frequently asked questions.
No. The demo is there to show you the difference. You only go ahead if you notice a real improvement.
Up to one hour.
Yes, we would always recommend bringing a friend or family member for support.
If your hearing aid and phone are Bluetooth compatible, we will connect them for you at your fitting appointment.
You are covered by our 60 day money back guarantee. If it is not right for you, you get a full refund.
We call you to check everything is working well, and your aftercare, adjustments and servicing are included from day one.
Only for custom hearing aids that sit inside the ear, and for some more powerful fittings. It takes a few minutes, it does not hurt, and we do it at an earlier appointment so your hearing aids are ready to fit when you come back.
Usually within a few days. Standard hearing aids are quick to order. Custom ones made from an impression of your ear take a little longer, normally two to three weeks from the impression being taken.
Yes. We bring everything we need, and the fitting is the same appointment it would be at the clinic. Every follow-up after it can be at home too.
Not on day one. Build up gradually if it feels like a lot, starting in quieter places and adding busier ones as you get used to them. Within a couple of weeks most people are wearing them from morning to night without thinking about it.
We test your hearing every year as part of your aftercare, and if it has changed we reprogramme your hearing aids to match. That is included, not charged for.