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Hearing care for care homes

Hearing tests, microsuction earwax removal, hearing aid fittings, repairs and aftercare for residents, in the comfort of their own care home. One visit can see several residents, and we work alongside your staff and residents' families.

Monday to Saturday, 9am to 6pm  ·  Across Birmingham and the West Midlands  ·  All major brands  ·  HCPC registered
Home hearing test
We come to you, across the West Midlands
£50
→
Earwax removal
Microsuction, both ears, clinic or home
£60
→
Hearing aid repairs
All major brands, free diagnosis
Quote first
→
Why it matters

Hearing is easy to overlook in care.

Hearing loss is very common among care home residents, and it is easily missed. A resident who cannot hear well can seem withdrawn, confused or uninterested, when really they are struggling to follow what is said.

Earwax build-up is especially common in older people and hearing aid wearers, and a blocked ear on top of hearing loss makes a big difference. Lost, broken or flat hearing aids are another everyday problem. Regular visits catch these issues before they affect wellbeing.

Hearing testsEarwax removalFittingsRepairsAftercare
For residents
Everything at their bedside or in a quiet room

No trips out, no waiting rooms. We bring all the equipment with us.

For staff
Clear notes and practical advice

We leave a summary for the care plan, with simple tips on cleaning, batteries and inserting hearing aids.

What we can do in your home.

  • Full hearing tests, adapted for residents who find tests tiring or have memory problems.
  • Microsuction earwax removal, with no water, at the bedside.
  • Hearing aid fittings, including models that are simpler to handle.
  • Repairs and servicing for all major brands, wherever the aids came from.
  • Help with lost hearing aids, cleaning routines and labelling.
  • Short practical guidance for staff on daily hearing aid care.

Residents with NHS hearing aids are welcome too. We can check, clean and help with wax, and tell you when an NHS review is the better route.

How it works

Simple for your home, comfortable for residents.

1. Tell us who needs seeing

Call or WhatsApp us with the residents who need a hearing test, earwax removal or help with their hearing aids.

2. We visit on one day

We see several residents in one visit, in their room or a quiet space, Monday to Saturday.

3. Consent and families

We work with residents, staff and families on consent, and can explain results to next of kin if the resident wishes.

4. Notes for the care plan

We leave clear findings and next steps, and write to the GP where needed.

Frequently asked questions.

Each resident is charged for the service they need, at our usual prices, such as £50 for a home hearing test and £60 for earwax removal. Call us to arrange a group visit.

Yes. We adapt the test and take it at the resident's pace, often with a familiar member of staff present.

We can check, clean and help with wax for NHS hearing aid wearers, and advise when an NHS review is needed.

Care homes across Birmingham and the West Midlands, the same 27 towns as our home visits.

Usually the resident or their family. We can send the bill to whoever manages the resident's finances.

Arrange a care home visit.

Call or WhatsApp us on 07442 499414, Monday to Saturday, 9am to 6pm.

Home hearing testsEarwax removalHearing aid repairsSigns a parent is losing their hearing

Written and clinically reviewed by our HCPC registered audiologists. Last reviewed: 15 October 2026. This page is general information, not a diagnosis. If you are worried about your hearing or your ears, book an appointment or speak to your GP.

What our patients say.

5.0 out of 5 from 5 Google reviews.

Bilal visited my elderly father at home to do earwax removal. He was very kind and patient with my dad, and did a thorough, painless job. Very grateful to him. Would highly recommend. Dad is delighted now he can hear clearly again.
Jane Elizabeth Martin
I’m extremely happy with the service I received. The doctor came to my home to clean my ears and was very professional, friendly and reassuring throughout the whole procedure. He explained everything clearly and made me feel comfortable. The treatment was quick and painless, and I can hear so much better now! 😊 I’m very grateful for the excellent service and would definitely recommend him to anyone who needs ear wax removal. Thank you so much! ⭐⭐⭐⭐⭐
lucia lackova
Excellent service from the audiologist at Hearing Team. He provided a fantastic ear wax removal home visit service for my grandmother, which made the whole experience so much easier and more comfortable for her. He was professional, patient, friendly and very reassuring throughout. He took the time to explain everything clearly and treated my grandmother with great care and respect.
mo Zaman
Bilesh today attended my friend with acute hearing loss, what a super young man, he was knowledgeable, patient and professional, I would have no compunction I recommending him to others
Christine Bond
Really happy with my experience at The Hearing Team. My audiologist was friendly, professional and took the time to explain everything clearly. I felt comfortable and well looked after throughout the appointment. Great service and I’d definitely recommend them!
Abdullah Ahmed
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